We realise that the most frustrating part of your new website can be having all that functionality and no idea how to use it. For that reason, we provide a number of methods for you to get help with the day-to-day management of your site.
Our CMS help section contains guides to walk you through some of the most common tasks you’ll need to accomplish. These guides demonstrate the entire task, broken down into easy to follow steps – often with screenshots to illustrate exactly what needs to be done.
On top of the CMS help guides that are available to all clients, your site will also have custom help articles to aid you with specific management of your site. In addition, inline help snippets are available for almost every input field within the CMS.
Of course, if you’ve tried everything and still can’t get anywhere, you’re only ever a phone call away from talking to the people that built your site. No account managers, no middle men. 12 months of phone and email support is included free of charge with all new site development, and after that we can tailor a support package to meet your individual needs.
